/**
 * dev-crm-styles.css — Staff CRM & Order History Stylesheet
 * 
 * Implements Warming Neon design system tokens (warming-neon-scope-v3.md):
 * - Paper: #F3F2EE (Background)
 * - Ink: #1F2A44
 * - Rust Accent: #D2601C
 * - Panel Navy: #1F2A44
 */

:root {
  
  
  
  
  
  
  

  
  
  
  
  

  
  
  

  --radius-sm: 4px;
  --radius-md: 8px;
  --radius-lg: 12px;

  --shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.1);
  --shadow-md: 0 4px 12px rgba(0, 0, 0, 0.15);
  --shadow-panel: 0 12px 32px rgba(0, 0, 0, 0.3);
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  background-color: var(--paper);
  color: var(--ink-dk);
  font-family: var(--sans);
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
  min-height: 100vh;
}

.container {
  width: 92%;
  max-width: 1200px;
  margin: 0 auto;
}

.crm-table-card, .crm-contact-card, .crm-kpi-card, .crm-order-card,
.crm-order-header, .crm-card, .crm-detail-header-card {
  color: var(--ink-lt);
}

/* CRM Navbar */
.crm-navbar {
  background-color: var(--ink-dk);
  color: #FFF;
  border-bottom: 2px solid var(--accent);
  padding: 0.85rem 0;
}

.crm-nav-inner {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.crm-brand-block {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  text-decoration: none;
}

.crm-logo-mark {
  width: 38px;
  height: 38px;
  background: var(--accent);
  color: #FFF;
  font-family: var(--display);
  font-size: 1.6rem;
  font-weight: bold;
  border-radius: var(--radius-sm);
  display: flex;
  align-items: center;
  justify-content: center;
}

.crm-brand-title {
  font-family: var(--sans);
  font-size: 1rem;
  font-weight: 800;
  letter-spacing: 0.04em;
  color: #FFF;
}

.crm-brand-sub {
  font-family: var(--mono);
  font-size: 0.65rem;
  color: var(--accent);
  letter-spacing: 0.05em;
  font-weight: 700;
}

.crm-nav-actions {
  display: flex;
  align-items: center;
  gap: 1rem;
}

.btn-nav-storefront {
  color: #FFF;
  text-decoration: none;
  font-family: var(--mono);
  font-size: 0.8rem;
  padding: 0.45rem 0.85rem;
  border-radius: var(--radius-sm);
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.15);
  transition: all 0.2s ease;
}

.btn-nav-storefront:hover {
  background: rgba(255, 255, 255, 0.18);
}

.btn-reset-crm {
  background: transparent;
  border: 1px solid rgba(255, 255, 255, 0.2);
  color: var(--mute);
  font-family: var(--mono);
  font-size: 0.75rem;
  padding: 0.45rem 0.75rem;
  border-radius: var(--radius-sm);
  cursor: pointer;
}

.btn-reset-crm:hover {
  color: #FFF;
  border-color: #FFF;
}

/* CRM Main Content Area */
.crm-main {
  padding: 2rem 0;
}

.crm-tabs-bar {
  display: flex;
  gap: 0.5rem;
  margin-bottom: 1.5rem;
  border-bottom: 2px solid rgba(0, 0, 0, 0.08);
  padding-bottom: 0.5rem;
}

.crm-tab {
  background: transparent;
  border: none;
  font-family: var(--sans);
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--ink-dk-dim);
  padding: 0.6rem 1.25rem;
  border-radius: var(--radius-md);
  cursor: pointer;
  transition: all 0.2s ease;
}

.crm-tab.active {
  background: var(--ink-dk);
  color: #FFF;
}

.crm-tab:disabled {
  opacity: 0.4;
  cursor: not-allowed;
}

/* CRM View Sections */
.crm-view-section {
  display: none;
}

.crm-view-section.active {
  display: block;
}

.crm-header-row {
  margin-bottom: 1.25rem;
}

.crm-heading {
  font-family: var(--display);
  font-size: 2.25rem;
  color: var(--ink-dk);
  line-height: 1.1;
}

.crm-subheading {
  font-size: 0.95rem;
  color: var(--ink-dk-dim);
}

/* Filter Bar */
.crm-filter-bar {
  display: flex;
  gap: 1rem;
  margin-bottom: 1.25rem;
  flex-wrap: wrap;
}

.crm-search-box {
  flex: 1;
  min-width: 280px;
  position: relative;
}

.crm-search-icon {
  position: absolute;
  left: 0.85rem;
  top: 50%;
  transform: translateY(-50%);
  color: var(--mute);
}

.crm-search-input {
  width: 100%;
  padding: 0.65rem 0.85rem 0.65rem 2.5rem;
  background: #FFF;
  border: 1px solid rgba(0, 0, 0, 0.15);
  border-radius: var(--radius-md);
  font-family: var(--sans);
  font-size: 0.9rem;
  outline: none;
}

.crm-search-input:focus {
  border-color: var(--accent);
}

.crm-select {
  padding: 0.65rem 1rem;
  background: #FFF;
  border: 1px solid rgba(0, 0, 0, 0.15);
  border-radius: var(--radius-md);
  font-family: var(--sans);
  font-size: 0.9rem;
  outline: none;
  cursor: pointer;
}

/* Faceted Filter Chips & Add-Filter Styling */
.crm-chips-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  align-items: center;
  margin-top: 0.5rem;
  width: 100%;
}

.crm-chip {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  background: #FFF;
  border: 1px solid var(--accent);
  border-radius: var(--radius-sm);
  padding: 0.25rem 0.5rem;
  font-family: var(--mono);
  font-size: 0.8rem;
  box-shadow: var(--shadow-sm);
}

.crm-chip-label {
  font-weight: 700;
  color: var(--accent);
  text-transform: uppercase;
  font-size: 0.72rem;
}

.crm-chip-select {
  background: transparent;
  border: none;
  font-family: var(--sans);
  font-size: 0.82rem;
  color: var(--ink-dk);
  font-weight: 600;
  outline: none;
  cursor: pointer;
  max-width: 220px;
}

.crm-chip-remove {
  background: transparent;
  border: none;
  color: var(--mute);
  font-size: 1rem;
  font-weight: bold;
  cursor: pointer;
  padding: 0 0.15rem;
  line-height: 1;
}

.crm-chip-remove:hover {
  color: var(--accent);
}

.crm-date-chip-group {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}

.crm-date-input, .crm-date-text-input {
  background: #FFF;
  border: 1px solid rgba(0, 0, 0, 0.15);
  border-radius: var(--radius-sm);
  padding: 0.2rem 0.4rem;
  font-family: var(--mono);
  font-size: 0.78rem;
  color: var(--ink-dk);
  outline: none;
}

.crm-date-input:focus, .crm-date-text-input:focus {
  border-color: var(--accent);
}

.crm-list-meta {
  font-family: var(--mono);
  font-size: 0.8rem;
  color: var(--mute);
  margin-bottom: 0.75rem;
}

/* Table Card */
.crm-table-card {
  background: var(--navy);
  border-radius: var(--radius-lg);
  border: 1px solid var(--line-dk);
  box-shadow: var(--shadow-md);
  overflow: hidden;
}

.crm-table {
  width: 100%;
  border-collapse: collapse;
  color: var(--ink-lt);
  font-size: 0.88rem;
}

.crm-table th {
  background: var(--navy-2);
  font-family: var(--mono);
  font-size: 0.75rem;
  color: var(--mute);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 0.85rem 1rem;
  text-align: left;
  border-bottom: 1px solid var(--line-dk);
}

.crm-table td {
  padding: 0.85rem 1rem;
  border-bottom: 1px solid rgba(255, 255, 255, 0.06);
  vertical-align: middle;
}

.crm-table tr:last-child td {
  border-bottom: none;
}

.crm-badge {
  font-family: var(--mono);
  font-size: 0.72rem;
  padding: 0.2rem 0.5rem;
  border-radius: var(--radius-sm);
  display: inline-block;
  font-weight: 600;
}

.crm-badge.trade {
  background: rgba(210, 96, 28, 0.2);
  color: var(--accent);
  border: 1px solid var(--accent);
}

.crm-badge.public {
  background: rgba(57, 255, 20, 0.12);
  color: #39FF14;
  border: 1px solid #39FF14;
}

.btn-table-action {
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid var(--line-dk);
  color: #FFF;
  font-family: var(--mono);
  font-size: 0.78rem;
  padding: 0.35rem 0.75rem;
  border-radius: var(--radius-sm);
  cursor: pointer;
  transition: all 0.2s ease;
}

.btn-table-action:hover {
  background: var(--accent);
  border-color: var(--accent);
}

/* Customer Detail View */
.crm-back-bar {
  margin-bottom: 1rem;
}

.btn-back {
  background: transparent;
  border: none;
  color: var(--accent);
  font-family: var(--mono);
  font-size: 0.85rem;
  font-weight: 700;
  cursor: pointer;
}

.crm-detail-header-card {
  background: var(--navy);
  border: 1px solid var(--line-dk);
  border-radius: var(--radius-lg);
  padding: 1.5rem;
  margin-bottom: 1.5rem;
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 1rem;

  .crm-heading {
    color: #FFF;
  }
}

.btn-primary-crm {
  background: var(--accent);
  color: #FFF;
  border: none;
  font-family: var(--sans);
  font-size: 0.95rem;
  font-weight: 700;
  padding: 0.75rem 1.25rem;
  border-radius: var(--radius-md);
  cursor: pointer;
  text-decoration: none;
  display: inline-block;
}

.btn-primary-crm:hover {
  background: #B85014;
}

.crm-detail-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.25rem;
}

@media (max-width: 768px) {
  .crm-detail-grid {
    grid-template-columns: 1fr;
  }
}

.crm-card {
  background: var(--navy);
  border: 1px solid var(--line-dk);
  border-radius: var(--radius-lg);
  padding: 1.25rem;

  .crm-heading {
    color: #FFF;
  }
}

.crm-card-title {
  font-family: var(--mono);
  font-size: 0.8rem;
  color: var(--accent);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  border-bottom: 1px solid var(--line-dk);
  padding-bottom: 0.4rem;
  margin-bottom: 0.85rem;
}

.crm-data-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 0.35rem 0;
  font-size: 0.88rem;
}

.crm-data-label {
  color: var(--mute);
  font-family: var(--mono);
  font-size: 0.8rem;
}

.crm-data-val {
  color: #FFF;
  font-weight: 600;
}

.crm-cert-tag {
  background: rgba(210, 96, 28, 0.2);
  color: var(--accent);
  border: 1px solid var(--accent);
  font-family: var(--mono);
  font-size: 0.72rem;
  padding: 0.15rem 0.4rem;
  border-radius: var(--radius-sm);
}

.crm-contact-card {
  background: var(--navy-2);
  border: 1px solid var(--line-dk);
  border-radius: var(--radius-md);
  padding: 0.75rem;
}

/* Order History Screen */
.crm-kpi-bar {
  display: grid;
  grid-template-columns: 1fr 1fr 1.2fr;
  gap: 1rem;
  margin-bottom: 1.5rem;
}

@media (max-width: 680px) {
  .crm-kpi-bar {
    grid-template-columns: 1fr;
  }
}

.crm-kpi-card {
  background: var(--navy);
  border: 1px solid var(--line-dk);
  border-radius: var(--radius-lg);
  padding: 1.25rem;
}

.crm-kpi-card.highlight {
  background: rgba(210, 96, 28, 0.12);
  border-color: var(--accent);
}

.crm-kpi-label {
  font-family: var(--mono);
  font-size: 0.75rem;
  color: var(--mute);
  text-transform: uppercase;
  letter-spacing: 0.05em;
}

.crm-kpi-val {
  font-family: var(--display);
  font-size: 2.25rem;
  color: #FFF;
  line-height: 1.1;
  margin: 0.2rem 0;
}

.crm-kpi-sub {
  font-family: var(--mono);
  font-size: 0.75rem;
  color: var(--mute);
}

.crm-order-card {
  background: var(--navy);
  border: 1px solid var(--line-dk);
  border-radius: var(--radius-lg);
  margin-bottom: 1.25rem;
  overflow: hidden;
}

.crm-order-header {
  background: var(--navy-2);
  border-bottom: 1px solid var(--line-dk);
  padding: 1rem 1.25rem;
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.crm-status-badge {
  font-family: var(--mono);
  font-size: 0.7rem;
  padding: 0.2rem 0.5rem;
  border-radius: var(--radius-sm);
  font-weight: 700;
  text-transform: uppercase;
}

.crm-status-badge.placed {
  background: rgba(57, 255, 20, 0.15);
  color: #39FF14;
  border: 1px solid #39FF14;
}

.crm-status-badge.scheduled {
  background: rgba(255, 191, 0, 0.15);
  color: #FFBF00;
  border: 1px solid #FFBF00;
}

.crm-status-badge.on-hire {
  background: rgba(0, 191, 255, 0.15);
  color: #00BFFF;
  border: 1px solid #00BFFF;
}

.crm-order-line-item {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 0.85rem 0;
  border-bottom: 1px solid rgba(255, 255, 255, 0.06);
}

.crm-order-line-item:last-child {
  border-bottom: none;
}

/* Catalog Icon Slot Placeholder (Stage 1 Pattern) */
.icon-slot-sm {
  width: 44px;
  height: 44px;
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid var(--line-dk);
  border-radius: var(--radius-md);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.icon-placeholder-glyph-sm {
  font-family: var(--display);
  font-size: 1.25rem;
  color: var(--accent);
}

.crm-order-footer {
  border-top: 1px solid var(--line-dk);
  padding-top: 0.75rem;
  margin-top: 0.5rem;
  display: flex;
  justify-content: space-between;
  color: var(--mute);
}

/* Delivery Journey Status & Timeline (Stage 4a Sync) */
.crm-journey-badge {
  display: inline-block;
  font-family: var(--mono);
  font-size: 0.68rem;
  padding: 0.2rem 0.5rem;
  border-radius: var(--radius-sm);
  font-weight: 700;
  text-transform: uppercase;
  background: rgba(0, 191, 255, 0.15);
  color: var(--teal-bright);
  border: 1px solid var(--teal);
}

.crm-journey-badge.delivered,
.crm-journey-badge.inspected {
  background: rgba(57, 255, 20, 0.12);
  color: #39FF14;
  border: 1px solid #39FF14;
}

.crm-journey-badge.out-for-delivery {
  background: rgba(210, 96, 28, 0.2);
  color: var(--accent);
  border: 1px solid var(--accent);
}

.crm-journey-timeline {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 0.4rem;
}

.crm-journey-step {
  background: var(--navy);
  border: 1px solid var(--line-dk);
  border-radius: var(--radius-sm);
  padding: 0.4rem 0.65rem;
  font-family: var(--mono);
}

.crm-journey-step.current {
  border-color: var(--accent);
  background: rgba(210, 96, 28, 0.12);
}

.crm-journey-step-status {
  font-size: 0.75rem;
  font-weight: 700;
  color: #FFF;
  text-transform: capitalize;
}

.crm-journey-step-time {
  font-size: 0.68rem;
  color: var(--mute);
  margin-top: 0.15rem;
}

/* ==========================================================================
   MOBILE (<768px)
   ========================================================================== */
@media (max-width: 767.98px) {
  /* 1. Navbar & Header */
  .crm-nav-inner {
    flex-direction: column !important;
    align-items: stretch !important;
    gap: 0.75rem !important;
  }

  .crm-nav-actions {
    display: flex !important;
    flex-wrap: wrap !important;
    gap: 0.5rem !important;
    width: 100% !important;
  }

  .btn-nav-storefront {
    flex: 1 1 calc(50% - 0.25rem) !important;
    min-height: 44px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    text-align: center !important;
    box-sizing: border-box !important;
    font-size: 0.78rem !important;
    padding: 0.4rem 0.5rem !important;
  }

  .crm-heading {
    font-size: 1.75rem !important;
  }

  /* 2. Tabs Bar (Horizontal scrolling) */
  .crm-tabs-bar {
    overflow-x: auto !important;
    flex-wrap: nowrap !important;
    -webkit-overflow-scrolling: touch !important;
    gap: 0.5rem !important;
    padding-bottom: 0.5rem !important;
  }

  .crm-tab {
    flex-shrink: 0 !important;
    min-height: 44px !important;
    padding: 0.5rem 0.85rem !important;
    font-size: 0.85rem !important;
    display: inline-flex !important;
    align-items: center !important;
  }

  /* 3. Filter Bar & Search */
  .crm-filter-bar {
    flex-direction: column !important;
    gap: 0.75rem !important;
  }

  .crm-search-box {
    min-width: 0 !important;
    width: 100% !important;
  }

  .crm-search-input {
    min-height: 44px !important;
    box-sizing: border-box !important;
  }

  .crm-select {
    width: 100% !important;
    min-height: 44px !important;
    box-sizing: border-box !important;
  }

  /* 4. Secondary Filter Chips (Horizontally scrolling row) */
  .crm-chips-bar {
    flex-wrap: nowrap !important;
    overflow-x: auto !important;
    -webkit-overflow-scrolling: touch !important;
    padding-bottom: 6px !important;
    scroll-snap-type: x mandatory !important;
    width: 100% !important;
  }

  .crm-chip {
    flex-shrink: 0 !important;
    scroll-snap-align: start !important;
    min-height: 44px !important;
    box-sizing: border-box !important;
  }

  .crm-chip-select {
    min-height: 36px !important;
  }

  .crm-chip-remove {
    min-width: 36px !important;
    min-height: 36px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
  }

  /* 5. Table Card: Remove overflow:hidden so cards can flow */
  .crm-table-card {
    overflow: visible !important;
    background: transparent !important;
    border: none !important;
    box-shadow: none !important;
  }

  /* 6. Customer & Order Tables become Stacked Cards */
  .crm-table thead {
    display: none !important;
  }

  .crm-table,
  .crm-table tbody,
  .crm-table tr,
  .crm-table td {
    display: block !important;
    width: 100% !important;
    box-sizing: border-box !important;
  }

  .crm-table tr.crm-table-row {
    background: var(--navy) !important;
    border: 1px solid var(--line-dk) !important;
    border-radius: var(--radius-lg) !important;
    margin-bottom: 12px !important;
    padding: 14px !important;
    box-shadow: var(--shadow-sm) !important;
  }

  .crm-table td {
    padding: 3px 0 !important;
    border: none !important;
  }

  .crm-table td[style*="text-align:right"],
  .crm-table td:last-child {
    text-align: left !important;
    margin-top: 8px !important;
  }

  .crm-table .btn-table-action {
    width: 100% !important;
    min-height: 44px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: 0.88rem !important;
    padding: 0.6rem 1rem !important;
    box-sizing: border-box !important;
  }

  .crm-cust-mobile-credit {
    display: block !important;
  }

  /* 7. Customer Profile View: 100% width on mobile with pinned bottom action bar */
  #viewCustomerDetail {
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box !important;
  }

  .crm-back-bar {
    margin-bottom: 0.75rem !important;
  }

  .btn-back {
    min-height: 44px !important;
    display: inline-flex !important;
    align-items: center !important;
    padding: 0.5rem 0 !important;
  }

  .crm-detail-header-card {
    flex-direction: column !important;
    align-items: stretch !important;
    padding: 1.25rem !important;
  }

  #btnGoOrderHistory {
    position: sticky !important;
    bottom: max(12px, env(safe-area-inset-bottom)) !important;
    width: 100% !important;
    min-height: 48px !important;
    z-index: 100 !important;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.4) !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: 0.95rem !important;
    font-weight: 700 !important;
    box-sizing: border-box !important;
  }

  .crm-detail-grid {
    grid-template-columns: 1fr !important;
  }

  /* 8. Order Inspection Card */
  #btnCloseOrderInspect {
    min-height: 44px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    width: 100% !important;
    margin-top: 8px !important;
  }

  .crm-order-line-item {
    flex-direction: column !important;
    align-items: flex-start !important;
    gap: 0.5rem !important;
  }

  .crm-order-line-item > div:last-child {
    text-align: left !important;
    width: 100% !important;
  }
}